contact
Contact
email
hello@luzco.com
response time
Within 1–2 business days
orders
Include your order number so we can help faster.
help
questions
Can't find it here? Write to us and a real person answers.
How long does shipping take?
Each piece is printed when you order it. Production takes 2–5 business days, followed by 3–8 business days in transit. You'll receive a tracking number by email once it ships.
Can I change or cancel my order?
Printing starts shortly after you order, so once an order is in production it can't be changed or cancelled. Contact us as soon as possible if you need help.
My item arrived damaged or misprinted
Contact us within 14 days of delivery with photos and your order number, and we'll replace it or refund you at no cost to you.